About ESA

About ESA

" Emotional support animals (ESAs), not to be confused with service animals, are animals that are specially designated to assist individuals with emotional or psychological disabilities. According to the Americans with Disabilities Act (ADA), ESAs and service animals, and their respective purposes, can be distinguished in the following ways: "

Individuals with emotional support animals are protected by federal law against discrimination.
Prohibits discrimination against people with disabilities in employment,transportation,public accommodation and governmental activities
Individuals with disabilities who believe they would benefit from an ESA must have a psychological diagnosis as a disabled person from a licensed mental health professional. Emotional and psychological disabilities applicable for an ESA letter may include

  Stress Disorders
 Post Traumatic Stress Disorder (PTSD)
 Depressive Disorder
 SPanic/Anxiety Disorders
 SPersonality Disorders
 Phobias
 And Many More…

While ESAs may become like members of an individual’s family, they should not be confused with traditional pets. ESAs provide a very specific service as an emotional support, and very specific laws govern their use.

For legal purposes, ESAs are considered companions offering mental and emotional support, as well as sometimes being trained to recognize specific symptoms and emotional occurrences.
There are multiple federal laws applicable to ESAs and their owners, including the Americans with Disabilities Act, the Air Carrier Access Act, and the Fair Housing Act. It is important that anyone considering obtaining an ESA letter be aware of the laws that apply to owners and what they should expect from business owners under the law.

A brief summary of federal laws and ESAs can be found by reading on

The Americans with Disabilities Act (ADA)
The ADA provides specific guidelines for how businesses and organizations should treat individuals with ESAs. The ADA guidelines are applicable in all 50 states, and it lists specific guidelines for businesses and ESA owners.

The Air Carrier Access Act
The Air Carrier Access Act was passed in 1990 and works alongside Department of Transportation rules prohibiting discrimination of disabled individuals traveling by air. According to the Air Carrier Act provisions, airlines are not allowed to refuse transportation, limit, or require advanced notice before offering service to individuals who are disabled.

Airlines may require advanced notice for certain accommodations, such as medical equipment or electric wheelchairs, and may require notice for ESAs, depending on the individual airline guidelines.

The Air Carrier Act requires that airlines accommodate ESA owners who have verified identification. ESA owners are not required to sit in any particular location unless the animal is large enough to obstruct an aisle that must remain unobstructed.

The Air Carrier Act also restricts airlines from charging fees for accommodating disabled persons with an ESA.

Emotional support animals are not restricted to dogs. In fact, ESAs can be most any variety of animal. What is important is that the ESA and the owner have a special relationship that genuinely offers emotional support and wellbeing.

Obtaining an ESA letter requires more than just a psychological diagnosis; it also requires compliance with standards, such as the Department of Housing and Urban Development’s standards, which includes demonstrating that the animal provides a service that supports the diagnosis.

The journey to a happy, healthy ESA/owner relationship may already have begun, but disabled individuals may not realize it. Individuals who already have a pet that brings them comfort and emotional support can apply for an ESA letter, which will provide them with the protections discussed in this article and benefits that are immeasurable.

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